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It starts with your Business Reputation

How's Your Business Reputation?

Businesses Now Know They Are Only One Customer Away From A Bad Reputation

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Online Reviews influence 7 out of 10 of your new customers and it grows stronger every month. Your business must have a pristine 5 star online rating or all of your advertising investments are being compromised.

It has now become simple for anyone to search and find on-line reviews on business, services or products. It is a fact according to a Nielsen rating study, that seven out of 10 people trust on-line reviews. This information is presently readily available to consumers and can be a positive or negative game changer for businesses.

When a buyer searches for a business, service or product online now, they are looking for proof from other patrons whom will re-assure them that this is the place they want to do business. When the search brings back negative reviews from sites like Google and Yelp, it can be death to the business in question. The result is reduced sales, lost clients and clientele and can even result in refund requests and charge backs.

What is disturbing, is negative online reviews come from many sources. They usually come from actual consumers, which can be a way to correct the market place. However, it has been reported that some of the reviews have been planted by business competitors or disgruntled employees. The fact is that bad reviews at this time do not have to have a basis of fact. This means no company or business no matter how good, is immune to them.

We are here to serve you and answer any questions you may have. We are the experts in Reputation Marketing in the Pacific Region and beyond.

We specialize in repairing online business reputations, marketing and monitoring your reputation. We train your staff so your business can flourish with 5 star reviews. This is exactly what you need to bring New customers and inquiries to your business in 2013.